Aim 
The aim of this module is to ensure that learners understand both the personal attributes valued by employers and the principles of communicating effectively whist developing effective communication skills and addressing their own personal development need. Learners will be able to understand the components of computer systems and develop the skills needed to recommend appropriate systems for business purposes and set up and maintain computer systems. Also they will be able to understand the effects developments in IT have on organizations and how organizations respond to these developments.

Course Module

M1 Communication and Employability Skills for IT
M2 Computer Systems Certificate of IT Supporter
M4 Impact of the use of IT on Business Systems

Certification

On completion of this course students will be credited with Certificate of IT Supporter from CTEVT.

Learning outcomes
On completion of module M1 a learner should:
• Understand the personal attributes valued by employers
• Understand the principles of effective communication
• Be able to use IT to communicate effectively
• Be able to address personal development needs.

On completion of module M2 a learner should:
• Understand the components of computer systems
• Be able to recommend computer systems for a business purpose
• Be able to set up and maintain computer systems

On completion of module M3 a learner should:

• Understand the effect of developments in information technology on organizations
• Understand how organizations respond to information technology developments
• Be able to propose improvements to business systems using IT